Store Policies

Welcome to Paw & Moon Co. By accessing or using our website, products, and services, you agree to the following Terms & Conditions. Please read them carefully before making a purchase or using our website.

General Use

By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian to use this site.

Paw & Moon Co. reserves the right to update, modify, or change these terms at any time without prior notice.

Products & Orders

We strive to display our products, colors, and designs as accurately as possible. Because many of our products are handmade, slight variations may occur and are considered part of the uniqueness of each item.

We reserve the right to:

• Refuse or cancel orders at our discretion
• Limit quantities purchased
• Update product pricing at any time
• Discontinue products without notice

Payments

All payments must be completed at checkout through our approved payment providers. Orders will not be processed until payment has been successfully received.

Shipping & Delivery

Shipping times may vary depending on your location and carrier delays. Paw & Moon Co. is not responsible for delays caused by shipping providers, weather conditions, or incorrect shipping information provided by customers.

Customers are responsible for ensuring shipping details are accurate before placing an order.

Returns & Exchanges

Due to the handmade and customized nature of many products, all sales may be considered final unless an item arrives damaged or incorrect.

If you experience an issue with your order, please contact us within a reasonable timeframe after delivery so we can assist you.

Intellectual Property

All content on this website including logos, product designs, images, graphics, text, and branding belongs to Paw & Moon Co. and may not be copied, reproduced, or used without written permission.

User Conduct

You agree not to:

• Use the website for unlawful purposes
• Attempt to interfere with website security or functionality
• Submit false or misleading information
• Copy or misuse website content

SMS & Marketing Communications

By submitting your phone number through our forms and providing consent, you agree to receive text messages related to orders, promotions, and customer support. Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying STOP.

Limitation of Liability

Paw & Moon Co. shall not be held liable for any indirect, incidental, or consequential damages related to the use of our products or website.

Changes To Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the website after updates means you accept the revised terms.

Contact Us

If you have questions regarding these Terms & Conditions, please contact us through our website contact page or customer support channels.