Privacy & Protection

At Paw & Moon Co., your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or contact us.

Information We Collect

We may collect personal information including:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information
• Order details
• Any information you provide through contact forms or customer support

How We Use Your Information

Your information may be used to:

• Process and fulfill orders
• Provide customer support
• Send order updates and shipping notifications
• Improve our products and website experience
• Respond to inquiries or requests
• Send promotional emails or text messages if you opt in

SMS & Text Messaging

By providing your phone number and consenting through our website forms, you agree to receive text messages related to orders, customer support, promotions, or updates from Paw & Moon Co. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP.

Payment Security

We use trusted third-party payment providers to securely process payments. Paw & Moon Co. does not store full payment card details on our servers.

Sharing Your Information

We do not sell, rent, or trade your personal information. Your information may only be shared with trusted service providers necessary for operating our business, such as payment processors, shipping carriers, and marketing platforms.

Cookies & Website Data

Our website may use cookies and similar technologies to improve browsing experience, analyze website traffic, and personalize content.

Your Rights

You may request to:

• Access your personal information
• Correct or update your information
• Request deletion of your information
• Unsubscribe from marketing communications

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Policy Updates

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

Contact Us

If you have questions about this Privacy Policy, please contact us through our website contact page or customer support channels.